Receiving a Refund

We'll request a refund after we receive and process your return. If you are due a refund for non-returnable items, such as groceries, we'll issue a refund when you contact us.

For items directed to our returns centre, expect your refund within 4 weeks of giving your package to the return shipper.

This time period includes:

  • 5 to 10 business days for us to receive your return from the shipper
  • 3 to 5 business days for us to process your return
  • The time it takes your bank to process our refund request (see below for specific guidelines)

We'll notify you via e-mail of your refund once we've received and processed the returned item.

You can view completed returns and refunds at the bottom of an order's summary page in your account. If the return and refund do not appear in your account within 4 weeks from the day you sent us your return, please contact us for help.

 

How Refunds are Issued

If you paid by ...

Your refund will go to ...

... after your return is processed

Credit card

Credit card

3-5 business days

VCard

VCard

3-5 business days

 

Copyright © 2010 ShopVMJ.com. All Rights Reserved. Privacy Policy - Terms of Service - Copyright/IP Policy - Security and Disclaimer. Information about prices, products, services and merchants is provided by third parties and is for informational purposes only. VirtualMallJamaica.com does not represent or warrant the accuracy or reliability of the information, and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use.

LiveZilla Live Chat Software